Fraud defence for small business

You can't trust a face, a voice or a perfect email anymore. You can trust a callback.

AI lets criminals clone your CEO's voice, fake your supplier's emails and write flawless invoices. VouchSafe makes sure no money moves and no bank detail changes until the real person confirms it on a number you already hold.

Mike Chen <[email protected]>Updated remittance details โ€“ please action today
Stop. Treat as an attackCRITICAL ยท 100
  • Lookalike domain โ€” "supp1y" uses a 1 for an L
  • Payment-detail change + artificial urgency
  • Reply-To diverts to gmail.com
๐Ÿ“ž System callback sent a one-time code to 555-0123, the number on file for Harbor Supply.
โœ… Real Mike: "We never changed banks." Blocked ยท $48,250 protected

The threat changed. Small-business controls didn't.

Business email compromise is already the costliest fraud hitting businesses, and generative AI makes it cheaper, faster and more convincing. Small firms are exposed because approvals run on trust and familiarity.

$3.0B
reported BEC losses in the US in 2025
FBI IC3 2025 report (as reported by secondary sources)
54%
click rate on fully AI-automated spear-phishing in a controlled study, on par with human experts
Heiding et al., arXiv 2412.00586
~3 sec
of public audio reportedly enough to clone a voice
Industry reporting, 2025โ€“26
<5%
of voice-clone scam victims estimated to report โ€” the real numbers are higher
Researcher estimate cited in industry reporting

How VouchSafe works

Detecting AI-written text and deepfakes is an arms race defenders lose. VouchSafe scores what attackers can't hide โ€” where a request really came from and what it asks for โ€” then enforces the one control that beats every variant.

Check where you read

The Outlook and Gmail add-ins score each message in the reading pane: lookalike domains, display-name spoofing, failed authentication, payment-detail changes, secrecy, urgency, code requests.

Open a case, freeze the money

Risky requests become a verification case with the exact steps your policy requires. Anyone on the team can stop a payment.

Callback with a one-time code

VouchSafe texts or calls a code to the number in your trusted directory โ€” never one from the message. The real contact reads it back. An impersonator can't.

Second approver releases

Above your threshold a different person approves. Every step lands in a tamper-evident audit log your bank and insurer can rely on.

Everything a small team needs to stop payment fraud

Built for businesses with no security team: plain-language verdicts, policy you set once, and steps staff can follow under pressure.

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Outlook & Gmail add-ins

Risk verdict and next steps inside the inbox, with one click to open a case. Works in Outlook desktop, web and Mac, and Gmail on Google Workspace.

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System-placed callbacks

One-time codes by text or voice to the number on file. Changed numbers are locked out of callbacks for 24 hours, so a hijacked account can't swap the number and approve itself.

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QuickBooks & Xero guard

When a supplier's bank details change in your ledger, VouchSafe restores the verified details within seconds and opens a case. New details are applied only after verification.

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Roles & separation of duties

Requesters, verifiers, approvers and admins. The person who opened a case or made the callback can never give the second approval.

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Tamper-evident audit log

Every action, hash-chained with SHA-256. Verify integrity in one click and export it as evidence for your bank, insurer or auditor.

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Staff drills & incident playbook

Realistic deepfake, voice-clone and BEC scenarios for team meetings, plus a minute-by-minute playbook for the first hours after a loss.

Measured, not marketed

The risk engine is evaluated on frozen, held-out test sets that rules are never tuned on, with every test run logged. Latest held-out run (50 messages, threshold "elevated"):

MetricResult
Fraud caught (recall)80.8% (95% CI 65โ€“92%)
Flags that were real fraud95.5%
Legitimate mail wrongly flagged4.2%
ROC AUC0.973

Early test sets written by the rule authors: directional, not a guarantee. The method, the data and every test run are published with the product.

"A polished, error-free message is not evidence of legitimacy. The out-of-band callback is what defeats the fraud."

That's why a low score never removes a verification step: any request that moves money still requires a callback on the number on file and, above your threshold, a second approver.

Simple pricing for small teams

One flat price per business, not per seat. Every plan keeps the rule that matters: no money moves until the real person confirms it.

Free

For trying VouchSafe and training staff

$0
  • Offline request checker in your browser
  • Deepfake, voice-clone and BEC staff drills
  • Readiness score and incident playbook
  • Nothing leaves your computer
Open the free checker

Team

For businesses that pay suppliers by email

$49/month
  • Up to 10 users
  • Outlook & Gmail add-ins
  • Trusted directory and verification cases
  • System callbacks with one-time codes
  • Dual approval with separation of duties
  • Tamper-evident audit log with CSV export
  • Email support
Get started

Prices in US dollars, excluding tax. Pay annually and get two months free. Callback texts and calls are billed by Twilio to your own account at its standard rates, usually a few cents each. MSPs and insurers rolling VouchSafe out to many clients: ask us about volume pricing.

Questions

Does VouchSafe detect deepfakes?

It doesn't try to judge whether a voice or video is synthetic โ€” detectors are unreliable and attackers iterate faster. It treats any money or access request over voice or video as unverified and routes it to a callback on a number you already hold, which works however good the fake is.

Where is our data stored?

VouchSafe is self-hosted: the server and its database run on infrastructure you control. Integration tokens are encrypted at rest. The free offline checker stores nothing outside your browser.

Can it really stop a bank-detail change in QuickBooks or Xero?

The ledgers don't let outside apps veto an edit in real time, so VouchSafe reacts to their change notifications: it restores the last verified details within seconds and opens a case. It only writes the new details back once the case is verified and approved. You can also check any supplier's status before a payment run.

What does the callback cost and which phone provider is used?

Callbacks go through your own Twilio account (text or voice), at Twilio's standard rates. Without Twilio, staff can record manual callbacks they place themselves.

We're five people. Is this overkill?

Small teams are the main target precisely because one person can be talked into one payment. VouchSafe works with two people: one verifies, the other approves.

Make "call them back" impossible to skip.

Set up your workspace, add your top suppliers and executives, invite a second approver. That's it.

Get started